Payment Option

Shipping & Delivery

Satisfaction Guaranteed: Our Return Policy

Terms & Conditions

For more info, please visit our FAQ site.



We only accept Master, Visa and American Express card for the purchase on lightingxp.com



For a limited time, we are offering free ground shipping within the 48 contiguous United States on select item . We also offer Next Day Air, Second Day Air, and Three Day Select shipping options(to be paid by shipper). Charges for our express shipping methods are based on the total weight and dimensions of your order. Items are generally in stock, allowing us to ship soon after your order is placed, although we do not ship on weekends or holidays. Large orders may be shipped by freight at our discretion. If you are ordering internationally, note that the shipping charges automatically calculated are estimates; if the actual shipping cost exceeds the calculated cost, we will contact you to obtain approval prior to shipping. If you place an order for delivery outside of the United States, be advised that you are responsible for brokerage fees, customs duties and all other charges that may be imposed. For our Canadian friends, we offer UPS Canada Standard as a shipping option. For orders originating outside of the United States, we may require additional documentation and/or alternate forms of payment. Remember that all prices are quoted in US dollars. For orders originating overseas, we also require a minimum order size of $500 or the order will not be processed. Prior to processing a valid overseas order, additional shipping charges may apply and will be confirmed with you before shipping. For estimated transit times, please visit the UPS website. Transit times for UPS shipping methods, including Next Day, Second Day and Three Day Select are based on the number of business days from the time your shipment is received by UPS until the order is received at your delivery address.



We are dedicated to serving our customers and are committed to your satisfaction. All merchandise purchased are 100% checked and tested to be in excellent working condition before leaving our warehouse.

We offer a 100% refund on defective merchandise, excluding any shipping and handling costs; however, we are unable to accept returns on custom modifications, such as track heads with extensions, or on any special order item (any item or style not listed on our website) . At our discretion, any item sold as "specials" or with discounts or free shipping provided, such item/s sold are considered final and NO REFUND IS ALLOWED. A 15% restocking fee will be charged on all the return items (shipping and handling fee are not refundable) except the item is defective or damaged, you received the wrong item. All the product return request and defective items or inconsistencies must be reported within 7 days of receipt. 

We do not accept returns on lightbulbs.

Returns require prior authorization (in the form of a RMA number to be marked on package) which can be requested by e-mailing RMA@lightingxp.com and items must be received by us within 10 calendar days from the day an RMA is issued or you will not receive any credit for your return.

All merchandise to be returned must be in the condition it was received with all its packaged parts and accessories in the original packaging. Be sure to include a description of the items you would like to return, the original order number and the reason for return in your message. We cannot accept returns without an RMA , so be sure to contact us and obtain an RMA number before sending anything back.

Note: When making you final purchase, please make sure all items meet your request. When you purchase our T4 or T5 Fluorescent Fixture or bulb please indicate the color temperature during checkout.

Welcome to Lighting XP. We provides our service to you subject to the following conditions. If you visit or shop at Lighting XP, you accept these conditions. Please read them carefully. Lighting XP reserves the right to modify or change the Terms and Conditions at any time without prior notice to you. Therefore, we recommend that you please read them carefully each time you use this website.